Shipping, Returns & Repairs

Shipping Times 

Standard shipping: Typical shipping days are Wednesday and Saturday. Please expect purchases to ship within 5- 7 business days (not including weekend days) of purchase.

Holiday/Sale shipping: During high order volume times such as sales and holidays, please anticipate up to 10 business days before purchases ship.

All orders placed will receive a tracking number via email once they have been packaged for shipping.

Packages are shipped to the address indicated on the order. Please be sure you include the correct address at checkout. Aisha Likes It ships to addresses provided by customers and cannot be held responsible for undelivered packages due to incorrect addresses. 

 Missing/Lost/Stolen Packages

All items shipped on behalf of Aisha Likes It are insured and should a package be lost or stolen, we are happy to assist you in obtaining a similar item (when possible) or the insured value of the item. In the event of a missing package, we will provide you with shipment, tracking, and insurance information necessary for you to file a claim. This can be a lengthy process as USPS does not accept insurance claims until 30 days after shipment. While we are happy to ensure packages are insured and will provide you with necessary documentation to file a claim, we will not replace the item nor refund its value.

Returns 

We gladly accept returns of non-custom items when contacted within 3 days of delivery. Please ship the item back in salable condition within 10 days of delivery. Refunds will be issued to the original form of payment exclusive of shipping costs.  Buyers are responsible for all return shipping costs. 

Repairs

As with all jewelry, Aisha Likes It pieces should be handled with care. Made with both recycled and natural materials, wear should be expected over time. Stretch bracelets may lose their elasticity, particularly if over-stretched, allowed to get wet or exposed to cosmetics. After three months of purchase, repairs, bead replacement (may not be exact,) and bracelet restringing, when possible, will be made at the buyer’s expense.

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